New project Gandia
Today we want to share with you the new project in which we are working from our office in Gandía it is about joining the SICTED.
This is a project to improve the quality of tourist destinations promoted by the Ministry of Tourism, with the support and the Spanish Federation of Municipalities and Provinces (FEMP), which works with tourism companies / services of up to 32 different trades, The ultimate goal of improving the experience and satisfaction of the tourist.
A focus towards continuous improvement and an attitude of recovery and valorization of resources and space.
The SCTE Destinos-SICTED is based on the integral awareness of destination and the identification of common objectives of the agents involved, pursuing a level of homogeneous quality in the services offered to the tourist within the same destination.
Among other tools, it has 32 good practice manuals, one for each office. It offers the companies / tourist services a training plan, technical assistance visits by approved consultants, collective workshops, working groups that develop proposals for improvement to the destination and evaluations that contrast the suitability of the company / service to the Quality standards.
All this culminates in obtaining the Commitment of Quality Tourism.
It is a recognition of the effort and commitment to quality and continuous improvement, while distinguishing the establishment from the competition. Read more